1. More information on the awarding process
The Government has published more resources and information about this year’s awarding process.
2. Results, appeals, complaints and next steps
For higher education questions, such as application and admissions, you may need to contact the relevant institution directly.
Exam Results Helpline
Telephone 0800 100 900
nationalcareers.service.gov.uk
The Exam Results Helpline can provide information on appeals, complaints, or what your next steps may be once you’ve received your results.
Universities and Colleges Admissions Service (UCAS)
Telephone 0371 468 0 468
UCAS can provide information on university applications.
3. Mental Health Support
Make sure you speak to somebody if you are feeling anxious or struggling with your mental health. This might be a parent, carer or someone else you trust.
You can also contact:
Young Minds
Text YM to 85258
Childline
Telephone 0800 11 11
Your GP: call and ask for an emergency appointment.
NHS 111
Telephone 111
They can assist in providing the mental health support you may need.
4. Ofqual and exam boards
Ofqual
Telephone 0300 303 3344
Contact the Ofqual student support phoneline if you want to find out more about how you were graded, the autumn exams series, how to make an appeal or raise a concern about bias or discrimination.
AQA
Telephone 0800 197 7162
OCR
Telephone 01223 553 998
Pearson
Telephone 0345 618 0440
WJEC Eduqas
Telephone 029 2105 5443
